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Shipping Policy

What is Scorpia Medimart’s Shipping Philosophy?

  1. promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. We take pride in delivering on time, every time!! If you have shopped with us earlier, we are of course confident that you already vouch for us!

How long will my order take to arrive?

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates. To check the delivery time in different cities across India, read more...

Delivery within 3 business weeks

Your order will typically reach your doorstep within 3 business Weeks if it is being shipped to the following areas:

  1. Delhi NCR (Delivery within 2 Weeks in select locations)
  2. Metros
  3. Select major cities given below:

LIST OF CITIES 

Metros

State Capitals

Other Major Cities

Bengaluru

Bhubaneswar

Ahmedabad

Chennai

Gandhi Nagar

Cuttack

Delhi/NCR

Lucknow

Nagpur

Hyderabad

Patna

Pune

Kolkata

Ranchi

Vadodara

Mumbai

Delivery in 3-4 business Weeks

For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 3-4 business Weeks from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

 

 

Shipping from partner locations

To provide you with a plethora of shopping options, we have partnered with several brands. Some products in our catalogue are directly shipped from these partner locations. These are marked as "Sold by Partner" and usually take 5-8 business Weeks to reach your doorstep.

Heavy or bulky items

Some products in our catalogue are heavy or bulky and shipped through our surface logistics partner. These orders may usually take 3-4 business Weeks and their delivery may not be possible at a few select locations.

 

Tracking

 

How do I track my Order?

Email and sms are sent to you after the Order is Shipped that contains the tracking number and name of the logistics provider.

Visit the website of the logistics provider and enter the tracking number for your shipment details.

 

I used my tracking number to check the details my shipment but the information is not clear to me?

Courier companies use certain standard abbreviations and terminologies. Some of the most commonly used terms are explained below. If it didn't answer your question please call us.

In transit

Your order is on its way to your city

out for delivery

Your order has reached your city and we will attempt to deliver it today

Hold at hub

We tried delivering your order at least once and we will try again in 48 hours

RTO in transit

Your order was undelivered and is on its way back to our warehouse.

 

I should have received my order by now but I haven't. What do I do?

If you have the tracking information ( reference number and name of the Courier partner) please visit the courier partner's site and check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you.


Scorpia Medimart

Scorpiamedimart.com. offers absolutely free shipping on most products in India. On products belonging to Scorpiamedimart.com.com Add-on program, nominal shipping charges are applicable. To avoid paying shipping charges, just buy this product along with anything else from our website. Please note that this shipping charge is different from our Cash on delivery convenience fee. This is a fee of Rs. 39 that we charge only on COD orders and is completely waived off for all prepaid orders. The Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.

 

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